Reviews for W Oklahoma City #3908

The employees were almost non existent. We saw very few employees other than the cashier who was there to do a job, and could care less about greeting customers or asking if we were able to find what we were looking for. I know people are refusing to go to work as they are making more money on unemployment claiming they are afraid of Covid-19. Customer Service was a complete joke.

Friendliness and professionalism of the workers!

Great appliance center

Abby, with the appliance center, was just the best. Very professional and knowledgeable.

I purchased a water heater and the installation. The purchase was flawless the guys (Gary & Scott) showed up on time and evaluated what needed to be done and explained what needed to be brought up to code. They worked for about 2 hours, cleaned up everything. AWESOME SERVICE!

A great store. Very friendly sales reps. and plenty of employees on the floor if you need help with anything, something other home improvement stores lack.

Friendly staff, excellent service

i easily found what i was looking to purchase. friendly staff, clean and orderly store.

I have been shopping at this store since it opened. Rarely is there any item that I need that I can't find here. The personel are always courteous and helpful. Products are generally easy to find, and if you can't find what you need there is always an associate to help.

Customer service was great and the wonderful lady that helped me find what I really needed and took the time and found it for me. She was super great and very helpful, I was very thankful her name was Sheyla.

Emma and Amy are employees of this home Depot and they provide exceptional customer service and make customers feel like they and their needs are important. Each time that I have been at this home Depot I have left a satisfied customer mainly due to these two employees.

Don’t go this store and need help from employees in lumber and expect to get any. They don’t or want show up.

I love everything they have in this place!

So I was walking out of the store, an employee was like “ hey you can I see your receipt” with a tone that was not professional at all. She talked to me like she was sure I was a thief without checking the fact. I send my receipt in my email and as I was pulling my phone to show proof of purchase, she is insisting to see a paper receipt. After it all got sorted out, I went ahead and had a paper receipt print out and came to show her physical receipt at the contractor curbside pickup where she was working. And I confronted her by telling her that this is not a professional way to ask for a receipt. There is a polite way to do this. She walked away from me as I was talking to her . Never seen this before!!! Employee walk away rom customers ??? Are there any customer service training here ? Beware, make sure you take paper receipt even though you send your receipt to your email. Is it because I am black and was wearing stained contractor clothe?? I guess I will never know.

I had ordered a new fridge for my garage. GE contacted me and said they would substitute a different fridge but could not have it to me until 4/27. I contacted home depot and they canceled my order. I was impressed with how quickly home depot was able to refund my money.

I have shopped here fro many years and have always been satisfied with my products the the services.

When you shop at this store make sure you aks for Abby to help you she is AWESOME !!!!!!

Greeted with a smile when I walked in. Cashier Emily is a fantastic asset to this company. Great customer service!

Everytime I go to this location, everyone is so helpful and informative. I drive across town just to go here.

Chery Wulff , Kitchen & Bath Design Consultant, was extremely helpful in helping us get cabinets for our park trailer @ the lake that we are remodeling. We had counter tops made & later discovered we wouldn't be able to use the existing cabinets as we thought. Cheryl showed up premade cabinets, that we did not even know HD carried. She designed them to work with our premade counter tops. She saved us a lot of money by saving our counter tops, not hiring a carpenter, no sanding & painting. She even had them in the color I wanted, Dove Grey. She was very helpful & considerate that we didn't want to spend a fortune on our weekend getaway.

Can quickly find what you need and check out easily.

Nothing less than exceptional, each visit.

Decent store, when you can find store workers they are helpful. Not always stocked with every item.

I was there on 11/27/20. Sheyla helped me. She went above and beyond and I really appreciate that. Most places don't.

Amy is amazing. Should be employee of the year. She will make your Chris wish come true. She goes above and beyond. Pleasant and oozes customer service and she know her store. Great place to make your husbands wishes come true.

Cashier, Amy was friendly and very helpful. Store was very crowded especially in view of the COVID-19 pandemic guidelines. It was somewhat difficult to find an associate to assist me in locating my purchase, but when one was found the assistance was adequate.

Nice and clean store, smile and nice staffs

This particular store #3908 has poor customer service. I had to use my iPhone to find items in the store, then the location in the store was not accurate.

Good place that usually gives me a good experience, sometimes excellent... wish they were more consistent though.

This is a great location. Abby in the lighting department was especially helpful.