#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(405)499-8064

Rental Center

(405)499-8070

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6800 W Reno Ave

Oklahoma City, OK 73127

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 796 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (796)
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Showing 1-30 of 796 reviews
The employees were almost non existent. We saw very few employees other than the cashier who was ...
The employees were almost non existent. We saw very few employees other than the cashier who was there to do a job, and could care less about greeting customers or asking if we were able to find what we were looking for. I know people are refusing to go to work as they are making more money on unemployment claiming they are afraid of Covid-19. Customer Service was a complete joke.
by
  • Verified Purchase
Friendliness and professionalism of the workers!
Friendliness and professionalism of the workers!
by
  • Verified Purchase
  • Recommended
Great appliance center
Great appliance center
by
  • Verified Purchase
  • Recommended
Abby, with the appliance center, was just the best. Very professional and knowledgeable.
Abby, with the appliance center, was just the best. Very professional and knowledgeable.
by
  • Verified Purchase
  • Recommended
I purchased a water heater and the installation. The purchase was flawless the guys (Gary & Scot...
I purchased a water heater and the installation. The purchase was flawless the guys (Gary & Scott) showed up on time and evaluated what needed to be done and explained what needed to be brought up to code. They worked for about 2 hours, cleaned up everything. AWESOME SERVICE!
by
  • Verified Purchase
  • Recommended
A great store. Very friendly sales reps. and plenty of employees on the floor if you need help w...
A great store. Very friendly sales reps. and plenty of employees on the floor if you need help with anything, something other home improvement stores lack.
by
  • Verified Purchase
  • Recommended
Friendly staff, excellent service
Friendly staff, excellent service
by
  • Verified Purchase
  • Recommended
i easily found what i was looking to purchase. friendly staff, clean and orderly store.
i easily found what i was looking to purchase. friendly staff, clean and orderly store.
by
  • Verified Purchase
  • Recommended
I have been shopping at this store since it opened. Rarely is there any item that I need that I c...
I have been shopping at this store since it opened. Rarely is there any item that I need that I can't find here. The personel are always courteous and helpful. Products are generally easy to find, and if you can't find what you need there is always an associate to help.
by
  • Verified Purchase
  • Recommended
Customer service was great and the wonderful lady that helped me find what I really needed and to...
Customer service was great and the wonderful lady that helped me find what I really needed and took the time and found it for me. She was super great and very helpful, I was very thankful her name was Sheyla.
by
  • Verified Purchase
  • Recommended
Emma and Amy are employees of this home Depot and they provide exceptional customer service and m...
Emma and Amy are employees of this home Depot and they provide exceptional customer service and make customers feel like they and their needs are important. Each time that I have been at this home Depot I have left a satisfied customer mainly due to these two employees.
by
  • Verified Purchase
  • Recommended
Don’t go this store and need help from employees in lumber and expect to get any. They don’t or w...
Don’t go this store and need help from employees in lumber and expect to get any. They don’t or want show up.
by
  • Verified Purchase
I love everything they have in this place!
I love everything they have in this place!
by
  • Verified Purchase
  • Recommended
So I was walking out of the store, an employee was like “ hey you can I see your receipt” with a ...
So I was walking out of the store, an employee was like “ hey you can I see your receipt” with a tone that was not professional at all. She talked to me like she was sure I was a thief without checking the fact. I send my receipt in my email and as I was pulling my phone to show proof of purchase, she is insisting to see a paper receipt. After it all got sorted out, I went ahead and had a paper receipt print out and came to show her physical receipt at the contractor curbside pickup where she was working. And I confronted her by telling her that this is not a professional way to ask for a receipt. There is a polite way to do this. She walked away from me as I was talking to her . Never seen this before!!! Employee walk away rom customers ??? Are there any customer service training here ? Beware, make sure you take paper receipt even though you send your receipt to your email. Is it because I am black and was wearing stained contractor clothe?? I guess I will never know.
by
  • Verified Purchase
  • Recommended
I had ordered a new fridge for my garage. GE contacted me and said they would substitute a differ...
I had ordered a new fridge for my garage. GE contacted me and said they would substitute a different fridge but could not have it to me until 4/27. I contacted home depot and they canceled my order. I was impressed with how quickly home depot was able to refund my money.
by
  • Verified Purchase
  • Recommended
I have shopped here fro many years and have always been satisfied with my products the the services.
I have shopped here fro many years and have always been satisfied with my products the the services.
by
  • Verified Purchase
  • Recommended
When you shop at this store make sure you aks for Abby to help you she is AWESOME !!!!!!
When you shop at this store make sure you aks for Abby to help you she is AWESOME !!!!!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Greeted with a smile when I walked in. Cashier Emily is a fantastic asset to this company. Great ...
Greeted with a smile when I walked in. Cashier Emily is a fantastic asset to this company. Great customer service!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Everytime I go to this location, everyone is so helpful and informative. I drive across town just...
Everytime I go to this location, everyone is so helpful and informative. I drive across town just to go here.
by
  • Verified Purchase
  • Recommended
Chery Wulff , Kitchen & Bath Design Consultant, was extremely helpful in helping us get cabinets ...
Chery Wulff , Kitchen & Bath Design Consultant, was extremely helpful in helping us get cabinets for our park trailer @ the lake that we are remodeling. We had counter tops made & later discovered we wouldn't be able to use the existing cabinets as we thought. Cheryl showed up premade cabinets, that we did not even know HD carried. She designed them to work with our premade counter tops. She saved us a lot of money by saving our counter tops, not hiring a carpenter, no sanding & painting. She even had them in the color I wanted, Dove Grey. She was very helpful & considerate that we didn't want to spend a fortune on our weekend getaway.
by
  • Verified Purchase
  • Recommended
Can quickly find what you need and check out easily.
Can quickly find what you need and check out easily.
by
  • Verified Purchase
  • Recommended
Nothing less than exceptional, each visit.
Nothing less than exceptional, each visit.
by
  • Verified Purchase
  • Recommended
Decent store, when you can find store workers they are helpful. Not always stocked with every item.
Decent store, when you can find store workers they are helpful. Not always stocked with every item.
by
  • Verified Purchase
  • Recommended
I was there on 11/27/20. Sheyla helped me. She went above and beyond and I really appreciate that...
I was there on 11/27/20. Sheyla helped me. She went above and beyond and I really appreciate that. Most places don't.
by
  • Verified Purchase
  • Recommended
Amy is amazing. Should be employee of the year. She will make your Chris wish come true. She goes...
Amy is amazing. Should be employee of the year. She will make your Chris wish come true. She goes above and beyond. Pleasant and oozes customer service and she know her store. Great place to make your husbands wishes come true.
by
  • Verified Purchase
  • Recommended
Cashier, Amy was friendly and very helpful. Store was very crowded especially in view of the COVI...
Cashier, Amy was friendly and very helpful. Store was very crowded especially in view of the COVID-19 pandemic guidelines. It was somewhat difficult to find an associate to assist me in locating my purchase, but when one was found the assistance was adequate.
by
  • Verified Purchase
  • Recommended
Nice and clean store, smile and nice staffs
Nice and clean store, smile and nice staffs
by
  • Verified Purchase
  • Recommended
This particular store #3908 has poor customer service. I had to use my iPhone to find items in t...
This particular store #3908 has poor customer service. I had to use my iPhone to find items in the store, then the location in the store was not accurate.
by
  • Verified Purchase
Good place that usually gives me a good experience, sometimes excellent... wish they were more co...
Good place that usually gives me a good experience, sometimes excellent... wish they were more consistent though.
by
  • Verified Purchase
  • Recommended
This is a great location. Abby in the lighting department was especially helpful.
This is a great location. Abby in the lighting department was especially helpful.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 796 reviews

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