#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(404)638-0406

Tool & Truck Rental

(404)638-0428

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2295 Lawrenceville Hwy

Decatur, GA 30033

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 672 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (672)
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Showing 1-30 of 672 reviews
Excellent customer service :)
Special thanks to Ragge and Georgia for going above and beyond today. They were very professional and made my shopping experience pleasant. I am extremely satisfied with my service today. Thanks, Deon
by
    • Recommended
    Horrible customer service.
    Tried to over charge me for several items. Self check-out lines a total waste for for a home improvement store.
    by
      great amazing
      i bought today and they made me happy
      by
        Purchasing a clothes dryer
        The salesperson, in appliances, who helped us purchase a clothes dryer, is Keith Holmes. He's very knowledgeable and thorough. He gave us a quote over the phone and then we went in to finalize the purchase. He was the BEST!
        by
          • Recommended
          Great place for appliances
          Appliances are well arranged for comparison of models. For an expert salesman see Mr. Keith.
          by
            • Recommended
            great customer service
            I bought a lot of work tools for the Shcool I work at, and the Staff was very knowledgeable and professional. They made the whole experience seamless
            by
              Lovely store
              Staff helped me put items inside my vehicle. I love the willingness to always help
              by
                • Recommended
                Great staff
                Great staff. Helped me finding item for my home that was not in any of the stores near me.
                by
                  • Recommended
                  Excellent service in plumbing - ask for Wanda!
                  Wanda went above and beyond literally as she scaled a ladder at least 10 times trying to locate several toilet seats that were not stored above the sample one. She was friendly and determined to get us our product.
                  by
                    • Recommended
                    Tool and truck rental
                    It seems there are always issues with this location for tool rental. Either the equipment is broken down or the rental trucks are not properly equipped to be able to tow some trailers. Even though Home Depot advertises that you can rent their trucks to save on delivery fees for large equipment rental, this location does not have all the proper supplies according to the Home Depot employee I tried to rent from.
                    by
                      Overcharged by $50
                      I was overcharged by $50 and if I hadn't been returning the items I never would have noticed!
                      by
                        Had product I was seeking.
                        I bought some playground sand for an umbrella stand and was very pleased with the quality and price offering.
                        by
                          • Recommended
                          Terrible customer service. Disgusting!!!
                          An employee who l won't name, aww what the heck, Pearl, was extremely rude and incompetent and actually had a customer behind me go in front of me and then didn't know how to complete the transaction. She clearly must have been having difficulty understanding her job description. She wasted another 15 minutes of my time. I won't be visiting this location any longer.
                          by
                            Wrong price on shelf & Customer Service Rep. dropped the ball!
                            We bought a 40 watt LED that had a sales price of $6.30 advertised, but rang up at $9.67. Renee in Customer Service was not helpful with resolving the error or the problem that we paid to much for the product. Renee asked if we had a picture of the sign, which we shared with her, she stated that the sku was different from what was on the sales sign. Okay, than have someone move the products to where the correct product belongs. We were made to think "oh well". We took the loss, but were disappointed that the Customer Service rep. really didn't care that the customer was not only inconvenienced by having to waste time coming to Customer Service to complain about a $3 to $4 difference, but to be dismissed because of an error that The Home Depot made!!! Very Disappointed in the Customer Service Dept.
                            by
                              • Recommended
                              Super clean
                              Store was really clean. great experiencing in the tool rental section from staff.
                              by
                                The best customer service!!!
                                The customer service is mind blowing!!! Hands down, this store has the absolute BEST customer service folks. Everyone is so willing to help, and helps with a smile. The people who work at this location are the reason why this is the best Home Depot location ever! Ms. Michelle, Ms. Reneé, Ms. Tiffany, Ms. Cheryl, and Mr. Ray we're SO AMAZINGLY HELPFUL! I cannot rave enough about them!
                                by
                                  Superb
                                  I came in today and had a very big order and this young lady was very patient as my colleagues and I gathered all our items. Even helped us push them out. Tiffany is rocking the Pro desk , I have never seen so much joy in someone helping people. She was so polite and knowledgeable. Great Job TIFFANY
                                  by
                                    • Recommended
                                    PURCHASING MULCH ON SALE
                                    GREAT PRICE ON MULCH 5 BAGS FOR $10.00
                                    by
                                      • Recommended
                                      Superstar
                                      I am so pleased to have met this fine young lady Tiffany today. She was eager to get us out of there because she saw we were just waiting forever to be rung out at the register. She was very knowledgeable and said come back and see me tomorrow my friend. And I think we will everyday she works. I had an issue with Harrison and kind of gave up on this store but Tiffany assured my wife and I she will do whatever to win our business back. I appreciate her for going over and beyond to make us happy.
                                      by
                                        • Recommended
                                        Great Job
                                        Tiffany was awesome she pulled me from register and rung me up an we missed her. Great attitude , very nice . I told William she was the bomb
                                        by
                                          • Recommended
                                          Great staff
                                          Ray from tool rental was extremely helpful!
                                          by
                                            Mr
                                            Morris was great wit veterans discount information!!!
                                            by
                                              • Recommended
                                              I would honestly recommend shopping here
                                              it's a common environment inside the store it's very quick and easy to get what you need and go where you got to go
                                              by
                                                Greatest Home Depot store!
                                                Friendly employees! They are the best employees.
                                                by
                                                  • Recommended
                                                  Keep up the good work
                                                  by
                                                    • Recommended
                                                    GREAT VIBE IN THIS STORE
                                                    I live in between Loews and this Home Depot and I will choose this store every time. I count on the staff to help me with my DIY and general home problems. Over the years I have bought everything from appliances to shelving to gardening supplies. Great PLACE.
                                                    by
                                                      Inviting staff
                                                      staff were here were very willing to help with my request and assisting me with looking for a specific piece of equipment I've been trying to find at multiple locations. thank you
                                                      by
                                                        • Recommended
                                                        Personable staff
                                                        Everytime i come shopping at this store the staff always assist me without making me feel like a nuisance while doing so. I really appreciate the way the people here are personable.
                                                        by
                                                          • Recommended
                                                          Quick check out times.
                                                          I was more than pleased with the amount of time i was able to get what I need and check out without any long drawn out time.
                                                          by
                                                            • Recommended
                                                            a star indeed
                                                            Tiffiany's energy is like none I have ever seen. She was so patient with my boss and I when we were having card issues. She said while we get it together, she was going to help the other customers and I thought that was great never saw that before and she made sure she said see you later my friend. A couple of the customers greeted her with a hug or handshake, and I loved the whole experience. She finally got us situated and I told her I was going to make it my business to do her survey.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 672 reviews

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