#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(404)638-0406

Rental Center

(404)638-0428

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2295 Lawrenceville Hwy

Decatur, GA 30033

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 712 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (712)
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Showing 1-30 of 712 reviews
Shopping Experience
Home Depot has everything needed for my DIY home improvements and repairs. I can always find knowledgeable associates to answer any questions. I enjoy shopping at my local Home Depot.
by
    • Recommended
    Exceptional Service
    I visit this store Nyah, Lisa's and Khally were great employee. The customer service was exceptional. Totally appreciated them
    by
      • Recommended
      Hot Pepper Suet
      great stuff Birds love it!
      by
        • Recommended
        Great people and very attentive to my needs. How refreshing
        It was fairly late when i went to HD but the professionals were attentive to my needs and did it with a smile. They made me feel special and valued
        by
          • Recommended
          True Customer Service from ONE employee
          If you are looking for the old Home Depot level of customer service, see Keith Holmes. Friendly, knowledgable, polite and funny. We were so happy with his superior level of customer service, we bought a new stove over $1000.00.
          by
            • Recommended
            Great service
            I bought a dishwasher. All of the employees I worked with were excellent.
            by
              • Recommended
              Excellent customer service :)
              Special thanks to Ragge and Georgia for going above and beyond today. They were very professional and made my shopping experience pleasant. I am extremely satisfied with my service today. Thanks, Deon
              by
                • Recommended
                Horrible customer service.
                Tried to over charge me for several items. Self check-out lines a total waste for for a home improvement store.
                by
                  great amazing
                  i bought today and they made me happy
                  by
                    Purchasing a clothes dryer
                    The salesperson, in appliances, who helped us purchase a clothes dryer, is Keith Holmes. He's very knowledgeable and thorough. He gave us a quote over the phone and then we went in to finalize the purchase. He was the BEST!
                    by
                      • Recommended
                      Great place for appliances
                      Appliances are well arranged for comparison of models. For an expert salesman see Mr. Keith.
                      by
                        • Recommended
                        great customer service
                        I bought a lot of work tools for the Shcool I work at, and the Staff was very knowledgeable and professional. They made the whole experience seamless
                        by
                          Lovely store
                          Staff helped me put items inside my vehicle. I love the willingness to always help
                          by
                            • Recommended
                            Great staff
                            Great staff. Helped me finding item for my home that was not in any of the stores near me.
                            by
                              • Recommended
                              Excellent service in plumbing - ask for Wanda!
                              Wanda went above and beyond literally as she scaled a ladder at least 10 times trying to locate several toilet seats that were not stored above the sample one. She was friendly and determined to get us our product.
                              by
                                • Recommended
                                Tool and truck rental
                                It seems there are always issues with this location for tool rental. Either the equipment is broken down or the rental trucks are not properly equipped to be able to tow some trailers. Even though Home Depot advertises that you can rent their trucks to save on delivery fees for large equipment rental, this location does not have all the proper supplies according to the Home Depot employee I tried to rent from.
                                by
                                  Overcharged by $50
                                  I was overcharged by $50 and if I hadn't been returning the items I never would have noticed!
                                  by
                                    Had product I was seeking.
                                    I bought some playground sand for an umbrella stand and was very pleased with the quality and price offering.
                                    by
                                      • Recommended
                                      Terrible customer service. Disgusting!!!
                                      An employee who l won't name, aww what the heck, Pearl, was extremely rude and incompetent and actually had a customer behind me go in front of me and then didn't know how to complete the transaction. She clearly must have been having difficulty understanding her job description. She wasted another 15 minutes of my time. I won't be visiting this location any longer.
                                      by
                                        Wrong price on shelf & Customer Service Rep. dropped the ball!
                                        We bought a 40 watt LED that had a sales price of $6.30 advertised, but rang up at $9.67. Renee in Customer Service was not helpful with resolving the error or the problem that we paid to much for the product. Renee asked if we had a picture of the sign, which we shared with her, she stated that the sku was different from what was on the sales sign. Okay, than have someone move the products to where the correct product belongs. We were made to think "oh well". We took the loss, but were disappointed that the Customer Service rep. really didn't care that the customer was not only inconvenienced by having to waste time coming to Customer Service to complain about a $3 to $4 difference, but to be dismissed because of an error that The Home Depot made!!! Very Disappointed in the Customer Service Dept.
                                        by
                                          • Recommended
                                          Super clean
                                          Store was really clean. great experiencing in the tool rental section from staff.
                                          by
                                            The best customer service!!!
                                            The customer service is mind blowing!!! Hands down, this store has the absolute BEST customer service folks. Everyone is so willing to help, and helps with a smile. The people who work at this location are the reason why this is the best Home Depot location ever! Ms. Michelle, Ms. Reneé, Ms. Tiffany, Ms. Cheryl, and Mr. Ray we're SO AMAZINGLY HELPFUL! I cannot rave enough about them!
                                            by
                                              Superb
                                              I came in today and had a very big order and this young lady was very patient as my colleagues and I gathered all our items. Even helped us push them out. Tiffany is rocking the Pro desk , I have never seen so much joy in someone helping people. She was so polite and knowledgeable. Great Job TIFFANY
                                              by
                                                • Recommended
                                                PURCHASING MULCH ON SALE
                                                GREAT PRICE ON MULCH 5 BAGS FOR $10.00
                                                by
                                                  • Recommended
                                                  Superstar
                                                  I am so pleased to have met this fine young lady Tiffany today. She was eager to get us out of there because she saw we were just waiting forever to be rung out at the register. She was very knowledgeable and said come back and see me tomorrow my friend. And I think we will everyday she works. I had an issue with Harrison and kind of gave up on this store but Tiffany assured my wife and I she will do whatever to win our business back. I appreciate her for going over and beyond to make us happy.
                                                  by
                                                    • Recommended
                                                    Great Job
                                                    Tiffany was awesome she pulled me from register and rung me up an we missed her. Great attitude , very nice . I told William she was the bomb
                                                    by
                                                      • Recommended
                                                      Great staff
                                                      Ray from tool rental was extremely helpful!
                                                      by
                                                        Mr
                                                        Morris was great wit veterans discount information!!!
                                                        by
                                                          • Recommended
                                                          I would honestly recommend shopping here
                                                          it's a common environment inside the store it's very quick and easy to get what you need and go where you got to go
                                                          by
                                                            Greatest Home Depot store!
                                                            Friendly employees! They are the best employees.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 712 reviews

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