Reviews for Woodlands #6516

Christine needs some serious customer service training.

This store was well organized and well stocked and I was greeted the minute I walked in and asked what I was shopping for—very helpful.

Johathan went out of his way in helping us do a return and purchase an item.

As was on my review, the pin pads only accept cards and not other types of payments, scanner guns are always malfunctioning and turning off, such an awful experience in checkout

Lots of associates that know their merchandise at this store. Love the professionalism and help in products and DIY when needed from these folks

This store Is the best

Alejandra made the shopping experience delightful, and she was extremely courteous at the register

The quality of products is outstanding. Overall experience is excellent!

Fast check out is always a plus

I bought so many cinderblocks to make a fortress to keep my tortoise from escaping that they know me. They are very helpful with loading my truck.

go see Mr Larry in plumbing. he will make your day easier.

Asked three different employees to help me find a toilet repair kit not one of them knew where I could find it in the store. Very disappointing

I am glad I sent my tech to pick up material from this Home Depot. He got all the help he needed from the employees which made the run for materials easy for all of us.

This is my favorite home depot store. They have what I want. They are helpful. And they don't wear mask.

Great customer service, especially cashier Alejandra , she was quick and professional

It was a great experience

Cahiers at the self checkout was very friendly and knowledgeable.

Lisa in the refrigerator section went above and beyond to help us pick out our first fridge. She was so welcoming and knowledgeable. She even helped us figure out all the logistics and ways to save. She is amazing

I received excellent customer service and help from Tyler in garden. He helped me purchase over $500 in outdoor yard equipment. He provided me with a wealth of knowledge to ensure I was choosing the right tools for my project. I also received great customer service from the cashier that rung me up. Her name was Kebana. She greeted me with a smile and was so nice and polite. This is the best customer service I have ever had at a Home Depot. Huge kudos and thanks to both Tyler and Kebana. Kebana and Tyler yall are amazing!

I had a gift card to checkout with and your cashier Thommie was VERY helpful and polite. She is an assest for your company at this store because this location has a lot of rude, unfriendly and not helpful employees. I think some need to be reminded that the customer comes first, not the other way around!

Dantas (D24) the home depot representative that works at the painting department goes beyond to answer our questions. He has helped us so many time in our projects. He definitely is a key person at this store. Thanks to Home Depot for training its employees very well. Definitely I’ll come back and buy more.

I bought weed and feed for my lawn at reasonable price from the Woodlands Home Depot store. Also, the employees were very helpful and knowledgeable about the products.

These type of stores never change...they are difficult to navigate, cluttered, mostly friendly employees are harried and self-checkout is easier and quicker than a manned checkout.

Had an unacceptable customer service experience at the customer service. The clerk backed away from me as if I were contaminated today. I’m an African American male. I return business items no longer needed. The clerk, however, did not back away from the white female clerk she waited on before me. In fact, they were close enough to hand each other Home Depot plastic bags without fret or concern

I bought this today, and I'm glad I did

The staff at the Home Depot in the Woodlands was extremely helpful at all times of need. I will definitely be telling my friends and family and return to shop more often.

While installing siding, we identified a framing issue which required an 8 inch long wood type screw application. Home Depot had what we needed on a Sunday morning. .

I was extremely impressed with how well organized and clean the store was today. Mandy, The cashier who checked me out was extremely helpful in helping me look up my Home Depot card, check out my items, and help me bag and load everything. She is a true testament to a well run and professional organization. Keep up the good work.

This Home Depot is in a very congested area, a new location would be more convenient and safer for customers getting in and out on the highway. Thanks!

Your employees always have merchandise organized properly and straight within its particular area. They always know where other ancillary or similar items are located.