Reviews for Williamsburg #4635

The staff at this store go way beyond expectations to help people.

I came to the store because they were cheaper on an item I was looking for. The only regret I have is I didn't ask for help getting the 40lb bag of salt in my truck. If the cashier had of asked if I needed help it would have jolted my memory. lol I struggled but did it!

Kandi and Dave have helped my wife and I with several orders involved with the remodeling of our home over the past few weeks. In every instance they have addressed our needs 100%. We highly recommend this store and everyone we have interacted with has been super friendly and helpful.

I always have a great experience shopping at This store! The staff is very helpful and knowledgeable !

I am here at least 3 times a week and always leave happy.

Outstanding service. Pleasant. So friendly and helpful and seemed to enjoy what she was doing. Superb customer service is hard to find and she nailed it. Thanks LISA

I bought 2 skylights. Sent to home, both damaged. Brought back and re-ordered. Pick up at store 1 of 2 damaged. Store associate tried to pawn it off as no big deal. "you can bang out the dents." On a roof skylight, really..pathetic.

Cashier JASPAL was especially kind and attentive to this 83 year old customer

Found the ideal bathroom venting fan and light for our remodel!

One employee stood out. Emilie in the Paint Dept. provided exceptional service by solving a "color conundrum." She went above and beyond providing much sought after solution to our problem. Her experience and expertise made a difficult decision easy. She is a credit to Home Depot and, specifically, to the Paint Dept.

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I love ❤️ this store they rock Tammy and team will take very good care of you

Very excited about seeing HD include stock tanks at the stores. We have bought 14 so far. Great and lasting alternative to wooden box gardens. Can't wait to see my garden thriving.

I purchased the most healthy rose bushes, very pleased.

Cashier Britney Was An Awesome Lady Helped Me Out Met All My Needs, Kudos!!!!!!!!!

Lisa, at the self check out lane is amazing. Super helpful, friendly, and professional. Because of her we look forward to going back.

This Home Depot has a good selection of healthy plants and regular sales that are clearly marked.

KATARINA KOCHAN IS AN EXCELLENT EMPLOYEE. SHE WAS QUICK TO WAIT ON ME AND PROCESSED MY REQUEST ACCURATELY. SHE EXPLAINED EVERYTHING WELL.

I have been struggling with the idea of replacing a refrigerator for quite some time. The appliances floor person and his boss were so pleasant and helpful. Fred spent a lot of time with me to help me make a purchase decision. Thank You!

Guess the labor shortage has hit where they can't staff registers anymore and force everyone to funnel into self checkout lanes - which are crowded with display items to apply for a HD Credit Card. Oh wait, there were tons of employees there - just too busy gathering in huddles around the store NOT helping customers - but guess they can't operate a cash register.

I'm always at the Home Depot and the customer service is fantastic! Someone in store is always asking if I need any help and they are knowledgeable if I do. Also, usually someone outside to offer assistance with loading large items.

I spend a lot of money here and love the store and employees have become family!! Already look up Janet for commercial help!!

Went to the lumber section to buy wood and cinder blocks for a personal project--I have very little knowledge of building materials. Quickly found an employee who was able to help. He was able to give advice on which wood to select for my project, keeping cost in mind, cut the wood for me, and all with a smile. Also had a second employee come up and offer help while the first had stepped away to check something, so we did not need the second employee's help, but it was nice to know there were multiple friendly employees ready to help if needed. Ended up being a quick and easy trip and I now have an awesome aquarium stand. Store was clean, spacious, and seemed easy to navigate, even for someone like me with minimal knowledge of these products.

The store is clean, the workers are exceptional, especially Jessica in the paint department. The store personnel are great. It's a joy to go there.

Clean, friendly and helpful.

Great customer service

Kyle loaded 30 bags of mulch into our vehicle on an extremely hot day. He was courteous, quick & efficient. We appreciated his efforts.

This store is always well stocked and seems to have what I need for any project. Staff is friendly and willing to help with advice or guidance. The store is clean and tidy and has addressed safety measures for both customers and staff with respect to the current covid condition. Thee efforts are much appreciated.

Excellent customer service given by both Dylan and Emilie!

Arrived in town with 3 days of projects. Could have never completed it all without Home Depot, from the paint department to the rental department to the lawn and garden department Home Depot covered it all!! Thanks greatly.