Reviews for Williamsburg #4635

Amy was our cashier and was awesome! She took us right away, friendly and very helpful.

We recently purchased 2 kitchen appliances here and both experiences were excellent.

The associates are always very helpful and friendly.

The salesperson,Katarina Kochan was very helpful and knowlegable . Other contacts in customer service were not helpful.

They have knowledgeable people working in the appliance section that makes purchase fast and easy! I came in with an item I found online and was able to purchase it in the store with my contractor number.

The store is always neat and clean and the employees are always helpful. The displays always attract my attention and I wind up buying more than I went in for

Shirley at the Pro Desk was great and very helpful (as well as the other team members at the Pro Desk) Thanks ya'll!

Staff is nice in this Mooretown store and most of the products I need are available.

Janet in the pro desk and Diane O in Cabinets go ABOVE and BEYOND for their customers... we will continue to support the Home Depot of Williamsburg and its mostly because of them. THANK YOU LADIES... (Mary and John, JCR Plumbing and More)

This is the best store to go to. There are always associates around the store eager to help you. They are friendly and will stop what they are doing, to help you find what you need. The associate, Ms. Katarina in the appliance department is very knowledgeable, friendly, takes her time to listen to you, then answer all your questions and guide you to what you are looking for.

I alway enjoy going to this store. The employees are helpful and pleasant. The product selection is excellent.

Had a great experience at HD today. Employee Mary was a great help. Just wanted to thank her. She was amazing! Help me get the product I wanted even though she was super busy. Thanks Mary.

Best Store, very friendly employee

This store is always clean. The associates are always helpful and professional. The goods are typically, easy to find and always in stock. This store is a model other big box stores should emulate. Well done.

As new residents, we have spent a great deal of time setting up our new home. The Home Depot has been a big part of that effort. From new washer/dryer to new carpet, the sales staff couldn't have been more helpful. Highly recommend this store over other big box store nearby.

The entire staff is always extremely helpful patient and knowledgeable with whatever it is I’ve been looking for every time I’ve been to the store!!! Thanks for always being of service keep up the great work always will recommend the Williamsburg Home Depot store!

Store was clean, great customer service! They helped me find what I was looking for and staff was very friendly

There need to be some diversity training in your store.. Some of your team members need some serious training in this store.

People are willing to help you out to no end, very professional bunch of folks, thank u all for helping a 64 year old Veteran!

the kitchen designer, Diane Overstreet, was phenomenal if you want to redo your kitchen or have a new build I HIGHLY recommend this option.....I will follow up once they are installed!

Excellent customer service, friendly people with willingness to help find what i was are looking for!!

We love Home Depot. There is always employees around to help you. I can't think of anytime that we have gone there and they didn't have what we were looking for.

The two employees that I spoke with by phone and later when I picked up my item were exceptionally eager to make sure my experience was positive, that they had the item I was looking for and that I was happy which I definitely was. Thank you both!

I can sincerely state that my experiences with this (4635) Home Depot store have been very positive. I can appreciate that this particular time we're all going through (Covid19 pandemic) has put us to the test insofar as the continued ability to express cordiality and helpfulness for the customer goes...indeed, you have individually and corporately excelled in your efforts and adjustments. Again, keep on keeping on! Kudos to you! I was able find my product and I found the store to be clean.

Was so pleased with help I needed from employees. Also, store was clean and neat.

Had a great experience where the register clerk noticed that I had the wrong size fitting for an exchange. I shared that I needed a half inch barbed fitting and he noticed that although the package said half inch, someone had replaced a half inch with a three eights inch fitting. I was very grateful.

I was here on 2 September 2020 to biy some paint for my house. I brought a small sample so that it can be analyzed for the correct color. Emily seemed unwilling to help me and instead she was more focused on doing other things. Then finally when she had no more options she decided to ask me what I needed help with. I was the only customer at this time. I gave her my small sample, and she rejected it saying to piece was not going to fit for analysis. I just went to the other side of the store to get some command strips and then returned with my sample. However, I was lucky enough to have Beth helping me this time, and in no time Beth was able to get me all set. Keep in mind that Emily ignored me again this time around. Next time I will insist for Beth to help me again. She deserves a nice bonus for the way she treats her customers. I would have given her a 5 star review if Emily did not bring her rating down earlier that day.

Sales cashier Cheryce was very kind and helpful at the check out station.

Lamonica and Shirley were very helpful, they have always helped me when I visit this location, if at all possible they should receive a raise and some thankful praise for doing such a wonderful job ,thanks again and God Bless!!!!!

My overall was a experience with Home Depot, was a good experience however, I did experience issue with receiving my blinds in a timely manner and receiving the correct size.