Reviews for Coit Rd #6504

I needed a Ryobi battery that was behind a locked case. No one in the department was available to help, and when I used the QR system to call for help, no one came. (And they want you to check yourself out too!) I can never find enough support at this store.

Almost always has what I need.

Good experience purchasing 3M electrical tape. Employee was very helpful in showing me how to purchase the item partially using a store credit.

I’ll be glad to write a review if this problem is ever corrected

I don’t know if I can call the store clean. If you know what you need and it isn’t something that needs questions answered, say a roll of tape. This is your store. Otherwise go somewhere else. You will have a difficult time finding an employee who knows the answer to any basic question.

Do NOT use the self service propane tank exchange. When I used it on Sept 2nd, it somehow created a duplicate Home Depot account for me and transferred my phone number, home address and purchase history from my existing account to the new account. A week later when buying something else, a clerk could not find my account using my phone number, so I lost my Military discount for that purchase. When I got home, it took about 25 minutes on the phone with Customer Service to determine what had happened, delete the new account and move my phone number and address back to my original account, but all of the purchase history that was moved to new account was lost. Do NOT use the self-service propane tank exchange - go inside and purchase a redemption code at the regular register.

Restrooms are at the front of the store. Most things are easy to find. Folks are helpful at checkout.

Employees at this location went over and above assisting me to get my key made even though one of them interruped his dinner break to help me!

This cashier makes you feel like your money ac has more value. No matter how much you spend its appreciated, Go Pamela

I needed to return a father's day gift. No receipt, but customer service person went above and beyond to help with the return. My thanks!

First time at this location and it was great today

I went to this store with a list of seven items I had pre verified online that said they were in stock. Of the seven items only one was actually in stock. This is a frequent fault at this store

Got what I was looking for. Never disappoints.

Most helpful staff I have encountered in a store in a long time. Numerous employees helped me and were willing to go out of their way to see I got what I needed. Chris really went the extra mile to find the product I was looking for.

I bought blink cameras that originally looked to be out of stock - but only was able to purchase them because of Pamela D and other staff who took time to search through the TOP SHELF of electronics when they could have just told me they were out of stock. Would recommend to anyone who wants an easy, quick, and surprisingly enjoyable experience at Home Depot.

They made my return extremely easy and efficiently directed me towards a product I was looking for.

I went in needing to return an item and purchase a space heater for outdoor use, and was helped by Fabio. He was very nice and made the experience great!

Amazing customer service from Fabio. He went above and beyond to help us and make sure received what we were looking for.

I tried to make two keys. One worked. I returned the bad key and made another key. It didn't work. I made a 3rd key. It didn't work. I returned it and got my money back. I'll go someplace else. Each trip to HD takes 30 minutes. You wasted 2 hours of my time and frustrated me to no end.

Jonathan, Alfredo, and the staff at Home Depot really showed me what it means to deliver great customer service!!! Thanks guys!

There customer service was amazing

Good store ! The crews is incredibly

Keep displays up that may or may not be expired and arrogant cashiers! I will never shop at this HD in Richardson again.

I asked for help with a roof repair at the Pro Desk and Bill Little took the time to walk me back to the roofing section and help me select what I needed to make my repair. After a few short time on the roof with the materials Bill selected I had a water tight roof again. Thank you for your extra effort.

Steven really helped me out tonight answering several questions about drywall installation, a product that will work best for where I will install it, and he gave me some ideas on installing a moisture barrier. I was impressed with his friendly customer service and knowledge. Also, Jaylen was patient and offered friendly customer service when I checked out today. Overall this was one of my best experiences shopping at the Depot.

The nursery is lush with a nice selection of well cared for plants! Made my day!

This store has one of the best customer service experience of the local stores.Nahomy provided excellent experience, and helping me choose a lock and getting the warranty

I needed some buckets for planting and putting my compost in. There was an event going on so all of the buckets were being used. The manager James went above and beyond to get me the number of buckets I wanted to buy.

Merrill was indeed the super star employee that made my experience a spectacular success.

Taya is very good makes checkout fast