#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(214)570-3404

Tool & Truck Rental

(214)570-3410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2220 N Coit Rd

Richardson, TX 75080

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 496 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (496)
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Showing 1-30 of 496 reviews
always nice and helpful here
always nice and helpful here
by
  • Verified Purchase
  • Recommended
Helpful employees. Good selection of appliances. Reasonable prices. Conveniently located.
Helpful employees. Good selection of appliances. Reasonable prices. Conveniently located.
by
  • Verified Purchase
  • Recommended
Sandrina is always with the greatest attitude. That’s why I like to come to this store
Sandrina is always with the greatest attitude. That’s why I like to come to this store
by
  • Verified Purchase
  • Recommended
Very clean and everyone is very helpful
Very clean and everyone is very helpful
by
  • Verified Purchase
  • Recommended
Always well-stocked. Especially like ability to pick up my internet HD purchases at the service d...
Always well-stocked. Especially like ability to pick up my internet HD purchases at the service desk.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
As told earlier, employees like Robert is what makes this store stand out. Extremely helpful.
As told earlier, employees like Robert is what makes this store stand out. Extremely helpful.
by
  • Verified Purchase
  • Recommended
Great associate service
Great associate service
by
  • Verified Purchase
  • Recommended
Great Pro Desk service
Great Pro Desk service
by
  • Verified Purchase
  • Recommended
1st experience with the Pro Desk counter. Great service.
1st experience with the Pro Desk counter. Great service.
by
  • Verified Purchase
  • Recommended
I think they should have more people on the floor. I also like the specials at the front of stor...
I think they should have more people on the floor. I also like the specials at the front of store. I always leave there with something I need for future projects. Recently, I have purchased a Leif blower, and a power drill. The drill only because someone pointed it out to me.
by
  • Verified Purchase
  • Recommended
This store has a very friendly staff who are helpful and knowledgeable. The store is also clean a...
This store has a very friendly staff who are helpful and knowledgeable. The store is also clean and organized. I highly recommend this Home Depot store location especially if you need help with products and how to use them.
by
  • Verified Purchase
  • Recommended
99.9% of the personnel in this location is most helpful & knowledgeable. Love the fact that they...
99.9% of the personnel in this location is most helpful & knowledgeable. Love the fact that they have female sales associates that know the what, where, products are, and smiles on their faces too! The other BIG box store competitor is closer to me, but this one is more helpful, and friendly.
by
  • Verified Purchase
  • Recommended
Do not buy propane here. It takes forever and the filled containers are rusty. And they are a l...
Do not buy propane here. It takes forever and the filled containers are rusty. And they are a lot more expensive than Academy.
by
  • Verified Purchase
Excellent service, knowledgeable and available helpers, fair pricing generally, an improvement in...
Excellent service, knowledgeable and available helpers, fair pricing generally, an improvement in the quality of lumber compared to the recent past.
by
  • Verified Purchase
  • Recommended
Easy to get help and they usually know a lot about the products. Makes it a much better exper...
Easy to get help and they usually know a lot about the products. Makes it a much better experience than most stores with such a variety of products.
by
  • Verified Purchase
  • Recommended
This Home Depot is so easy to access. The parking is a snap and loading is just as easy. The empl...
This Home Depot is so easy to access. The parking is a snap and loading is just as easy. The employees are always friendly and helpful. It's easy to find the products you are looking for, because the isles are well marked, and the sale fliers are usually in the carts or close by. This store is always clean and orderly. Since I am a Veteran I appreciate the discount the Home Depot allows us.
by
  • Verified Purchase
  • Recommended
this is a poor managed store with Insufficient staff unable to provide adequate customer service.
this is a poor managed store with Insufficient staff unable to provide adequate customer service.
by
  • Verified Purchase
Steve in the window treatment department is friendly, knowledgeable and went above and beyond to ...
Steve in the window treatment department is friendly, knowledgeable and went above and beyond to help!!!
by
  • Verified Purchase
  • Recommended
I was in that neighborhood doing something else I might go back in at later time I thank u for n...
I was in that neighborhood doing something else I might go back in at later time I thank u for not calling me with sales calls etc
by
  • Verified Purchase
  • Recommended
Excellent customer service. Better than any other location!
Excellent customer service. Better than any other location!
by
  • Verified Purchase
  • Recommended
It has been decades since I last patronized Home Depot. But, that changed this year due to smart ...
It has been decades since I last patronized Home Depot. But, that changed this year due to smart business thinking from their tool service manager, Lee. Since then, I have made that trek about 5 times and spent over $500. Can't say enough about your service, personnel and Lee working with me on the compactor.
by
  • Verified Purchase
  • Recommended
I walked in to Home Depot very nervous with my broken bed board, and unlike most people I have no...
I walked in to Home Depot very nervous with my broken bed board, and unlike most people I have no idea what I was doing there but I needed to get a new piece of wood. Customer Service led me to the lumber section where I met James the manager. James helped my sister and I find the perfect piece of wood and also drilled the holes into the wood that modeled the broken piece of wood I came in with. James went beyond his manager duties to help us leave the store with confidence.
by
  • Verified Purchase
  • Recommended
Employees were friendly and helpful. Went out of their way to help at this visit. Items were appr...
Employees were friendly and helpful. Went out of their way to help at this visit. Items were appropriately priced. Disappointed that one item i wanted was not in stock, but no big deal...not an emergency, will return another day. (only reason for a 4 star rating today, otherwise a 5 star would have been appropriate)
by
  • Verified Purchase
  • Recommended
Store associates always ready to help with a smile!
Store associates always ready to help with a smile!
by
  • Verified Purchase
  • Recommended
There may not always be an employee to help in each department at all times but from my experienc...
There may not always be an employee to help in each department at all times but from my experience, if you ask for assistance, someone is always willing to help and do their best to offer the best service!
by
  • Verified Purchase
  • Recommended
This store is clean, convenient, and engages customers without partiality to certain types of cus...
This store is clean, convenient, and engages customers without partiality to certain types of customers. Even the manager and assistant managers are quick to respond to customer needs while they walk throughout the store.
by
  • Verified Purchase
  • Recommended
Excellent customer service from Anthony S.
Excellent customer service from Anthony S.
by
  • Verified Purchase
  • Recommended
Janine, thank you for your kindness!!!
Janine, thank you for your kindness!!!
by
  • Verified Purchase
  • Recommended
The staff is especially friendly and helpful.
The staff is especially friendly and helpful.
by
  • Verified Purchase
  • Recommended
Some of the best customer service I ever experienced. Special thanks to Anthony, Dean, Nick and e...
Some of the best customer service I ever experienced. Special thanks to Anthony, Dean, Nick and everyone else that help me get what I needed. Well Done store# 6504
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 496 reviews

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