#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(262)257-7762

Rental Center

(262)257-7768

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

N94 W 18375 Thunder Ridge

Menomonee Falls, WI 53051

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Customer Store Reviews

  • 4.7 out of 484 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (484)
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Showing 1-30 of 484 reviews
“It’s too bad”
My wife picked up a multitool blade for me while she was shopping. Employee gave her a retuned product with two burned up blades that were placed back out for sale. I returned to the store and was told just to grab another one.
by
    Things are always available
    I have purchased over 5,000 feet of lap siding this past summer. It was delivered when they said and within the time frame promised
    by
      • Recommended
      Excellent and much improved customer service
      I had many great experiences at this store.
      by
        • Recommended
        Questionable assistance
        Price of product was great; getting assistance to get it into my van was terrible. I ended up loading the product into my van by myself. Be prepared to wait for assistance or bring a friend to assist.
        by
          Their strength is their People
          We bought a fridge. A fridge is a fridge. The sales people are friendly and seem willing to answer questions which is much appreciated. Also the store is clean and well stocked - ALSO much appreciated. I WAS sad that an item I wanted was online only, but I saved myself $35 by not getting it! : D
          by
            • Recommended
            Great experience
            Our salesperson, Marsha, was absolutely terrific. She answered all our questions, addressed any concerns we had & made our shopping experience great. We’ve purchased many appliances from this store & always return when we’re in need of replacements.
            by
              • Recommended
              Great place to shop
              We always enjoy shopping at this home depot they are extremely helpful
              by
                • Recommended
                Knowledgeable employees expectably Doris Easton in Paint Dept!
                We are doing our Kitchen project as far as Painting the cabinets and countertops.We meet with Doris in the paint dept and she gave us great advice on what to use and great ideas!Thanks again Home Depot not to mention great pricing on items and above all Knowledgeable Employees!
                by
                  • Recommended
                  Helpful friendly staff
                  I went to The Home Depot to get tires for my rider mower. Store was organized, staff was friendly and I was in and out without any difficulties. Thank you
                  by
                    • Recommended
                    Love this location!
                    We just bought a house and so I have been coming here every day. I have never met a crew so collectively helpful and pleasant! It's not just one nice employee who makes my day but all of the employees truly make my experience here wonderful. It is so hard to find good help and nice people who take an interest in their customers and do what they can to help instead of sitting back on their phones and collecting a paycheck. Great leadership and customer service!
                    by
                      • Recommended
                      Helped by Lenny and Frances
                      I was assisted by two outstanding employees (Lenny and Frances) at Home Depot Today. They are the reason I will return to this location. Thank you !
                      by
                        • Recommended
                        Cashier
                        Frances was very friendly and helpful
                        by
                          • Recommended
                          Great team of people at this store!
                          We came in about two weeks ago and purchased all new appliances. Very kind, knowledgeable staff at that visit, and never was feeling “up-sold” at any point in time.and while my husband was handling that portion, I found an associate in flooring to inquire about obtaining a bid for install (again no pressure and no “up selling”. We only moved to Wisconsin recently, and I frequented the Home Depot back in Indiana because of the amazing staff and it’s clear that it’s a company-wide attitude, because this crew had it in spades!
                          by
                            • Recommended
                            Friendliest. Most competent store❤️❤️
                            I purchased some paint and stain today. And had Doris assist with this purchase. Doris is good people!!❤️. Clean and efficient store. Cashier/ self check out lady also very helpful full!!
                            by
                              • Recommended
                              Great customer service
                              Had bought a product that was not very well made. Customer service Cashier Lynn helped me to find a superior product available through Home Depot and saved me searching online. Much appreciated!
                              by
                                • Recommended
                                Great experience in Paint Department
                                We were trying to match a paint color on our kitchen cabinets and it was proving to be more difficult that expected. Doris in the paint department was phenomenal in helping us achieve perfection. Highly recommend.
                                by
                                  • Recommended
                                  Helpful and Friendly Employees!
                                  Home Depot goes above and beyond with their knowledgeable and friendly employees. They take the extra time to help you find products and they answer questions in ways that other competitors do not.
                                  by
                                    • Recommended
                                    Great store !Great
                                    Clean, organized, friendly
                                    by
                                      • Recommended
                                      Maybe it was a bad day for the staff maybe not! But the experience was terrible.
                                      It's unfortunate in this day and time while businesses are failing that customer service seems to be at the bottom of the list of importance. Without customers there would be no need for businesses to thrive or remain open. And I would appreciate as a consumer to be made a priority while spending my hard earned Livelihood. And I would hope that this review would reach the desk of those who can make these changes happen immediately. Have a great day.
                                      by
                                        Great service
                                        Superb service and employees. Well worth my drive to come out to M Falls for this excellent store (with good stock too).
                                        by
                                          • Recommended
                                          Patio furniture
                                          Just bought patio furniture a few days ago. Our sales associate was personable and very helpful. Very excited that we got our set the next day, and there was free shipping!
                                          by
                                            • Recommended
                                            Customer service
                                            Home Depot is the place for all your home projects and it’s my favorite store
                                            by
                                              • Recommended
                                              Big Fan of HD in Menomonee Falls WI
                                              I shop my particular HD store a handful of times a week. It has everything I need and more. If they do not have it...there's a good chance you don't really need it. And if you can't find it...ask Randy. He knows every inch of that place. Great store well-managed, friendly, stocked up and clean!
                                              by
                                                • Recommended
                                                Visit on 4/3/2023 - Home Depot Menomonee Falls
                                                Found everyone we passed to be very pleasant and said hello and when asked for directions of assistance it was automatically given. Being from South Carolina and being here in Mequon to take of my brother, gave me a good southern hospitality feel!
                                                by
                                                  • Recommended
                                                  Nice store, not enough employees
                                                  Needed to get a tool unlocked from a bin to purchase. Looked around a bunch of isles couldn’t find anyone went home.
                                                  by
                                                    • Recommended
                                                    Friendly staff
                                                    Alice was really helpful and nice.
                                                    by
                                                      • Recommended
                                                      Service
                                                      Arlin and Sashi’s service was impeccable.
                                                      by
                                                        Thank Cindy for her outstanding service
                                                        Cindy Waldron, I would like to express my sincere gratitude for the exceptional service you provided. During the renovation of my bathroom last year, you went above and beyond in providing excellent advice and support. Your outstanding service is the reason my family and I choose to shop at Home Depot over other stores. Recently, when we decided to update our kitchen countertop and bathroom, your service shone through once again. You patiently answered all of our questions. Thank you for your continued outstanding service. Dennis
                                                        by
                                                          Excellent associates both in paint and checkout. Helpful store manager Jessica assisted me with the che
                                                          All the associates in the paint department were very friendly and helpful, as was Jessica the store manager.
                                                          by
                                                            • Recommended
                                                            Laundry Apliances
                                                            Just selected higher end Maytag washer and gas dryer. Waiting for delivery. Carrie was the part of the reason I bought them. Honest, professional and nice smiles!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 484 reviews

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