#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(954)677-7425

Rental Center

(954)677-7405

Store Hours

Mon-Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1701 W Oakland Park Blvd

Oakland Park, FL 33311

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Customer Store Reviews

  • 4.3 out of 432 reviews
83%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (432)
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Showing 1-30 of 432 reviews
Buy dryer
There is a bump in the back of the dryer.
by
    • Recommended
    Great customer service!!!
    Zack is the man!!! Give him a raise💪💪💪… he was so helpful and friendly. Thank you bro 😎
    by
      • Recommended
      Disgusting disrespectful cashier employee here at your store
      Your cashier had no respect to acknowledge for cleaning me down these dirty bottles I needed to buy, my hands were very filthy with dust from these bottles I purchased, I should not have to bring home dirty products and need to drive to my next destination with dirty hands on my steering wheel, the employee at the cashier has no respect for it’s customers and is in the wrong department, playing dumb and not answering me when I asked her nicely if I can get a discount credit for buying out these dirty cleaning products is not respectful to not answer and she saw these bottles I took a picture of them after she could not acknowledge it and told her I will relay it to the manager. To the manager I ask you train your staff in such scenario that they should offer to clean down these bottles this at least would make it a good guesture to offer me a disinfectant to wash down my hands before getting into my car, an embarrassment off a Home Depot cashier employee.
      by
        major staffing issues
        No one around to help. Check out staff incompetent.
        by
          Chuck thank you for your excellent customer service when I was looking for tile !
          Chuck I appreciate you taking the time to work with me on tile options . I appreciate the quote on the Amari Gold 24x48 and will be in to order with you sometime this week ! Pamela Lucas Interiors
          by
            • Recommended
            Great customer service
            I went in here to receive one thing and the lines were long but the night manager she jumped in got the lines down and apologized for the inconvenience of the wait this is a person I would like to work on my team she asked me no questions correct me but I think I heard a young lady call her miss T she only works at night the young lady was alone she handled this store great and fast
            by
              • Recommended
              Oakland Park
              I have made a lot of purchases at Home Depot DESPITE being ignored every time I come!
              by
                Incompetent people's playground here
                Impossible returns, one person 20 min and there is 10 More people on line . Only one slow cashier in return department. Not going there again..
                by
                  Team Dwain and Marvelle
                  I needed several bottles of Rustaid and I could find one on the shelves. With the help of Marvelle at the self-checkout and Dwain in the plumbing section, we FINALLY located more of the product. It took quite some time to finally locate the items and the average employee probably would have just stated to they could not find it. Dwain went above and beyond to help me locate the items. Employees are the face of any company and they made Home Depot SHINE!!! Kudos to Dwain and Marvelle at store #0249 in Oakland Park
                  by
                    • Recommended
                    Worst experience of my life & I'm 80!
                    Attempted delivery of my fridge 7 times! No one spoke English!
                    by
                      Great store
                      Everything I need I'm able to get from store #249. Faeanne is the absolute best when it comes to purchasing for export.
                      by
                        • Recommended
                        MY HAPPY PLACE
                        MY GO TO STORE, MY HAPPY PLACE
                        by
                          • Recommended
                          More Cashier's
                          Products are always available in stock, but there is never enough cashier's available.
                          by
                            • Recommended
                            Not much help
                            It takes forever until someone comes to help, and when they do come, they are either short in there answers, or don't know the answer. Overall, bad service.
                            by
                              Worst customer service ever.
                              The workers here hate their customers.
                              by
                                Shopping experience
                                Normally I don't go to your Oakland Park store because of the past I wasn't able to get any help but this particular day I ended up at your store and ran into two associates one with Stephanie and one was William William was occupied with another customer but Stephanie jumped in and help me find what I needed to fine for my problem I was having so I may just be giving you guys another try as my normal store is the one on sunrise I can always find someone to help me there so now I have two stores to choose from but I'm never going to your University store they're rude over there.
                                by
                                  • Recommended
                                  Best Customer Service EVER!
                                  I recently had the pleasure of being assisted by Ms. Lou at Home Depot and I must say, the experience was phenomenal. From the moment I approached her, she was courteous, friendly, and professional. What truly stood out was her vast knowledge and thoughtful suggestions. She took the time to understand my needs and provided solutions that were both practical and creative. Her caring demeanor and genuine interest in helping me made the entire experience seamless and enjoyable. Ms. Lou is undoubtedly an asset to Home Depot. Her exceptional customer service skills and dedication to her work reflect positively on the company. I left the store feeling confident in my purchases and grateful for her assistance. Thank you, Ms. Lou, for going above and beyond!
                                  by
                                    • Recommended
                                    Self Service lines
                                    Your self service lines are way too long. Hire some cashiers!
                                    by
                                      Great service
                                      The service was great the help was well worth the visit
                                      by
                                        The WORST Home Depot around, hands down!!
                                        This has to be the most unprofessional and dirty Home Depot around. Not only is the store always a mess, but the workers are lazy, unhelpful and never to be found. You better look at every item you purchase to see if it has been opened, because it is common for this store to accept returns which are broken, old and rusty, or missing pieces and just put them back on the shelves for resale. Not to mention the loads of 'day workers' looking for work on the property ... what a safety hazard!!
                                        by
                                          Employees Always Hiding
                                          How many times have you needed assistance and there’s no employee in sight? For me, 9 times out of 10.
                                          by
                                            Quick professional service
                                            Easy to find products and get advice plus installation service if needed.
                                            by
                                              • Recommended
                                              Great staff
                                              This location has truly changed the staff helps you and they walk with you to the department your shopping at they make you feel good about shopping
                                              by
                                                • Recommended
                                                Great Customer Service!
                                                I would like to Take this Time to say Thank you to a manager who helped me in the rain and I had just had hand surgery she went out her way to make this very easy when I was having a bad day with curb side Thank you Tawanda
                                                by
                                                  • Recommended
                                                  Very good
                                                  My tools all work great
                                                  by
                                                    Rental experience not grear
                                                    I rented a drain cleaner. The associate indicated that the larger drain cleaner would be fine for a 2 inch pipe and after getting home, it would not take the corners so I had to return it and get the smaller one, but then they tried to charge me for the bigger one and overtime, even though, they recommended the wrong product. Also, the equipment was poor condition. The Chuck didn’t tighten the switch was hard to work. I would say that the price you pay it should work better and they should be more knowledgeable about what The product can do. Then when I return the product and they tried to charge me extra the store manager tried to fix the problem, but couldn’t and instead the system wasn’t working tonight so gave me his card and said come back I said can’t you just fix this if I leave my receipt and just let me know when it’s fixed, he said no you have to come back I said well I don’t live in this area and I don’t have a car. He said well too bad you have to come back so this was not a good experience at all.
                                                    by
                                                      Great customer service
                                                      Went to the Oakland Park branch where I was greeted at the door by a cashier who also assisted me with what I was looking for . Good job Miss Colin
                                                      by
                                                        • Recommended
                                                        Horrible customer service
                                                        Cashiers don’t greet you nor say thank you they always have an attitude and treat you as if you going to the store and buying products bothers them
                                                        by
                                                          Great friendly staff..
                                                          There will always be 1 bad or spoil 🍎 but over all many great people.almost like family there...I had 1 bad experience in my past years from 1 of the cashier who sits ..but I was willing to overlook that situation and make this place my favorite shopping spot.the lay out is easy for me to find my project items daily.
                                                          by
                                                            • Recommended
                                                            Good customer service
                                                            Went to Home Depot to buy a few household items a few days ago , upon entering the store a cashier welcomed me and assist me by telling me the exact isle where the product is located and this saves time . Thank you Coline.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 432 reviews

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